moose racing electrosports sucks

[littlematt]

I guess this is the right place for this...

The stator died on my drz400 so i bought a moose racing stator from Denis Kirk. It arrives at my house and I install it. It doesn't work. Mattc re-installs it just to make sure i didn't do something stupid. I didn't, it doesn't work. Joe lets me borrow one of his (THANKS) so the bike runs.

I call Denis Kirk and they say that the warranty is handled directly with electrosports. ES doesn't answer the phone because they are "moving" and wants people to e-mail them. Well, three weeks later and after several e-mails i still haven't heard a word.

According to thumper talk, electrosports is in the process of being bought out.

In the end, I have a two broken stators and the assholes at ES aren't returning phone calls or e-mails. Shitty customer service. I can understand one e-mail slipping through the cracks but not 3 and 4.

DO NOT BUY THEIR PRODUCTS!!!

[I_FLY_LOW]

Thanks for the heads up, matt!

[littlematt]

no problem, this will be appearing on other sites around the web as well


littlematt is not happy

[mylife57]

well that really suck man... u can use the stator until you get everything worked out. i REALLY don't have a need for it now....

[littlematt]

thanks joe

[mattc]

Hopefully you'll get it fixed with the wire swapping deal. Sounds like shitty QC to me.


Nice avatar, Josie.

[littlematt]

Hopefully you'll get it fixed with the wire swapping deal. Sounds like shitty QC to me.


Nice avatar, Josie.

did not work

[littlematt]

update

swapped wires around in the harness as per recommendation and still nothing

I just ordered the ricky stator, hopefully this one works better. at least it's made in this place called ooossa

[littlematt]

update

ricky stator is awesome and is so far working great, however i managed to get a flat tire so not riding today

I e-mailed moose racing and within 2 minutes received an e-mail with updated contact info for electrosports. I contacted them with no answer and am playing the waiting game again.

joe, next time I'm in town I'll bring your stator back, thanks again man i owe you

[Greasemonkey]

Has this been resolved yet? I'm new to the party here so apologies if the answer is in another thread that I haven't seen.

OTOH with a sig line of "E-sport Sucks" I'm guessing it hasn't been done all that well yet.

[littlematt]

sort of...I finally got hold of someone over there and sent them the stator back. they sent it back to me saying that the wires were in the harness wrong and it should work now but i haven't tried it yet

they were extremely rude on the phone which pretty much means I'll never buy anything associated with electrosports if i can help it

also see here for more drz stator drama

http://www.dualsportridersoflouisiana.com/forums/showthread.php?10775-drz-work


or maybe it's just me

[ReSpEcT]

I know this is a little late. However, i use to have a moose/electrosport stator in my YZ. And yes they are SHIT!!!!.

I went ahead and ordered a Pro Racing Stator from some company in the UK. Granted it took a little time to make it to my doorstep. I will say that it has held its own and i have put it through alot of hell. It's probably been in the YZ about a year or close to it. And it gets ridden on a daily basis. So if all else fails, look into a Pro Racing stator. You will not be disappointed.